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TMXIO TMXIO Support

Manage WordPress

Open Website → Platform → WordPress for work that needs the context of one Website.

  • Core shows the installed WordPress version and available core work.
  • Plugins manages installed and available plugins.
  • Themes manages installed themes.
  • Settings opens WordPress administration through TMXIO access controls.

Before an update, confirm the selected Website Environment and establish a restore boundary. Read the upstream change information, then run the smallest necessary operation.

Follow the operation until inventory refresh confirms the installed state. A completed request followed by stale inventory is not the same as a confirmed update.

Use Account Bulk Management when the same operation applies across multiple Websites.

Use another SMTP plugin

Section titled “Use another SMTP plugin”

TMXIO manages WordPress mail delivery by default. To give a different SMTP plugin complete ownership of outgoing mail, open TMXIO Platform → Mail in WordPress administration and turn off Enable TMXIO mail integration.

Configure and test the replacement SMTP plugin before turning this setting off. Once disabled, TMXIO no longer changes the sender, adds BCC recipients, configures PHPMailer, runs its mail test action, records delivery results, or mirrors outbound wp_mail messages. Existing TMXIO email-log history remains available. Structured form-entry capture remains independent and continues when its consent setting is enabled.

Turn Enable TMXIO mail integration back on to restore TMXIO mail delivery.

Staging and development environments never send mail

Section titled “Staging and development environments never send mail”

Outgoing mail is suppressed on every environment that is not production, whatever the mail setting says. A staging or development environment is a copy of production, so it carries production’s mail configuration and its scheduled jobs; without this it could send real messages to real recipients from a copy of your Website.

WordPress reports these messages as sent, so plugins and forms behave normally, but nothing leaves the environment. Scheduled tasks are switched off on these environments for the same reason, and search engines are refused with a noindex response header. Test outgoing mail on your production environment.