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It Seems We Can't Communicate With Your WordPress API

TMXIO could not validate authenticated communication with WordPress.

Check:

  1. The public Website loads over HTTPS.
  2. https://example.com/wp-json/ returns JSON.
  3. The supported TMXIO plugin is active.
  4. The connection belongs to the intended Account and Website.
  5. Maintenance mode, basic authentication, firewall rules, security plugins, rate limits, and bot protection are not blocking supported API traffic.
  6. DNS and TLS changes have finished taking effect.

A WordPress error, HTML response, redirect loop, or REST restriction points to the WordPress boundary. A challenge or access denial recorded by a CDN or firewall points to the edge boundary.

Do not permanently disable protection. Add the narrow supported rule, retry once, and retain the event evidence.

For a longer diagnostic flow, use Troubleshoot a WordPress Connection.